Frequent Ask Question ( FAQ )
SIMPLE STEP TO REGISTER AS A MEMBER
Please refer to the following steps for Register on Mobile:
Please refer to the following step for Register (PC):
Step 1: Click on “Register Now” button.
Step 2: Fill up all the necessary information.
Step 3: Click "Register Now” button to complete registration.
Congratulations! You’re all set !
DEPOSIT VIA BANK-IN
Please refer to the following step for Deposit:
Step 1: Get latest bank account via LIVECHAT.
Step 2: Login to your bank and make transfer.
Step 3: Login to your player id and click deposit.
Step 4: Choose promo.
Step 5: Choose bank-in transfer and select the bank you transfer.
Step 6. Fill up amount, your bank account name, date, time, and transfer type.
Step 7. Upload your transfer receipt to attach slip file & click save.
Congratulations! You have successful make a deposit.
You can check the deposit status after then.
DEPOSIT VIA SUREPAY (PAYMENT GATEWAY)
Please refer to the following step for Deposit (PC):
Step 1: Login to your Game ID & select "Deposit”.
Step 2: Choose the promotion package that you wish to redeem.
Step 3: Choose the Payment Method 【SUREPAY】 to make deposit.
Step 4: Fill up the Deposit Amount that you would like to deposit & click "Next".
Step 5: Double check & confirm your deposit amount & promotion is correctly & click "Save".
Step 6. Complete your payment.
Congratulations! You have successful make a deposit.
You can check the deposit status after then.
NOTES: You can also deposit through CDM (Cash Deposit) , PayNow Transfer or Normal Bank Transfer.
EASY STEPS TO START YOUR GAME
Please refer to the following step to begin:
Step 1: Login your member ID.
Step 2: Select your favorite game product (Etc: Live Casino / Sportsbook / Slots / 4D).
Step 3: Choose the game platform & click "PLAY NOW".
You can enjoy the game now & start Winning !
DOWNLOAD OUR APPLICATION NOW
Please refer to the following step for Download:
Step 1. Open your Mobile Application Market.
Step 2. Search "F6Notes".
Step 3. Click "Install".
Congratulations! You are successful download & enjoy game now !
You can scan the QR code & proceed to download too.
More detail : ECWON MOBILE APPLICATION DOWNLOAD.
YOU CAN JOINT AS AFFILIATE MEMBER WITH ECWON
Step 1: Contact our ECWON online customer service ask for reference code. (etc: LIVECHAT / Whatsapp / WeChat/ Telegram)
Step 2: Invite friends to join ECWON or promote as ECWON partner through any social media platforms.
Step 3: Get up to 30% permanent profit.
Step 4: Start earning.
More detail : AFFILIATE REWARD
4 WAYS TO CONTACT US
You can contact us through Official Livechat , Whatsapp , Telegram or Wechat in 24/7.
More detail : Contact-Us
EMAIL US A FEEDBACK / COMPLAIN LETTER
You can submit a form to our related department via the following link: Feedback Form
EC MALL FEATURES ALLOW MEMBER TO PURCHASE ITEMS USING EC POINT.
Member’s game point can be gained from valid bet.
1. The EC point will be displayed on the top right of the member site.
2. Member will be gaining the game point from valid bet amount of lose ticket only.
3. The EC point will be calculated and display on member site at the next settlement date 1 PM [GMT +8].
Purchase now : EC MALL
PURCHASE USING GAME POINT
1. Member allow to purchase items with game point by visit to Shopping.
2. Steps to purchase items using game point:
a. Add items into your cart.
b. Login using Member ID in registered in your Member Site.
c. Click "Check Out" Button.
d. Enter your shipping address.
e. Process Check Out.
Congratulation! Your item is successful purchased.
Purchase now : EC MALL
ECWON GIFTS CARD GUIDE
Please refer to the following steps to redeem:
Step 1: Login to your Game ID & click Deposit page.
Step 2: Click on Redeem icon.
Step 3: Enter the redeem code and click “Next” button.
Step 4: Summary page will show the Gift Card info as below. Click Save to redeem.
Step 5: If successfully redeem, the transaction will show at Cash History page and Statement page.
More details: Gifts Card Guide
